RETURN AND EXCHANGE POLICY

Last Updated: SEP 20,2023

Thank you for shopping at https://posnic.com/.
If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy. The following terms are helpful for any products that you purchase with us.

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For this Return and Exchange Policy:
Business Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Posnic Located at 15, First Floor, Railway Station Road, Thiruthuraipoondi, Tamilnadu-614713, India, IN.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from https://posnic.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY

Products bought from the Physical Stores can be returned. All Items are eligible for return and would be processed if conditions are met.
You are always required to ship back the items by following the shipping instruction:
Many retailers offer the option of customer orders, or special orders, in an omnichannel commerce world to meet various product and fulfillment requirements. Here are some typical scenarios: A customer requests that products be delivered to a specific address on a particular date. A customer wishes to pick up products from a store or location other than where the products were purchased. A customer inside a store wants to order products today and pick them up later from the same store. Retailers can use customer orders to reduce lost sales caused by stock outages because the merchandise can be delivered or picked up at a different time or location.

REFUND POLICY

To be eligible for a refund, you must return the goods within 30 days of your purchase. If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.

• Product must have the receipt or proof of purchase

If the product you received is defective or of poor quality (except for direct warranty products), please inform us promptly once you become aware of the issue.
After we receive your product, our team of professionals will inspect it and process your refund. Our experts will refund our money to the Original Payment Method you’ve used during the purchase.

HOW TO INITIATE A RETURN

If you have a request for Return, Refund, or Exchange, and if you have further clarification and questions, Please do not hesitate to contact us through our:

Self-Service Portal: https://www.posnic.com
Email Address: [email protected]
Contact Form URL: https://www.posnic.com/pages/contact-us/
Phone Number: +91 4369-450627

You will be updated for their Return Status through their EMAIL, PHONE, and SMS provided that all contact information is recorded to us.