01 · Data map
Data we collect
Website visits
Browser and device information, pages visited, approximate location or currency context, referring page, timestamps and diagnostic data.
Account and cloud
Name, email, phone, business details, login and account records, service configuration and activity needed to provide the cloud service.
Orders and payments
Plan, amount, currency, invoice and payment status, provider reference, and any transfer reference or proof you submit for manual verification.
Support and contact
Your contact details, message, attachments and technical context you choose to send when asking for help or a quote.
We tell you when a field is required. If required information is not provided, we may be unable to create the account, process the order or answer the request.
02 · Purpose
How we use information
- Provide, secure and maintain the website, account, cloud service and support.
- Process orders, verify payments, issue billing records and manage subscriptions.
- Respond to messages, diagnose problems and prevent fraud or misuse.
- Understand service performance and improve Posnic when analytics consent is granted.
- Send service messages and, where permitted, marketing that you can unsubscribe from.
- Meet legal obligations, resolve disputes and enforce applicable agreements.
We do not sell personal information for money. We may use or disclose information when you ask us to, when it is needed to perform a service or agreement, when law requires it, or for a legitimate security and operational purpose subject to applicable law.
05 · Lifecycle
Retention and security
We retain personal information only while it is needed for service delivery, billing, legal obligations, dispute resolution and security. Retention periods vary by record and applicable law. You may ask about the period for a particular record.
We use reasonable technical and organisational measures to protect information. No internet transmission or storage method is completely secure. Posnic does not ask you to send card details by email or WhatsApp; use the payment route presented at checkout.
06 · Your choices
Your privacy rights
Depending on where you live and the law that applies, you may have rights to access, correct, delete, restrict or object to processing, receive portable data, withdraw consent, opt out of marketing, or complain to a data-protection authority. California residents may also request information about collection and disclosure and exercise applicable deletion, correction and opt-out rights.
We may need enough information to verify that the request relates to you. We will respond within the period required by applicable law and explain if an exception applies.
Start with one email
State the account email, the request you are making and the country whose law you believe applies.
07 · Children and changes
Children and policy updates
Posnic services are intended for businesses and are not directed to children under 13. If you believe a child has provided personal information, contact us so we can investigate and remove it where appropriate.
We may update this policy as services or legal requirements change. The review date at the top identifies the current version; material changes will be communicated through an appropriate service or account notice when required.
08 · Data controller contact
Contact Posnic
Posnic Innovations Private LimitedNo. 1-48A, First Floor, Main Road
Neermulai, Nagapattinam, Tamil Nadu 614711, India
info@posnic.com
+91 94941 11161