POS operations guide
A clinic reception bill and a pharmacy bill are not the same workflow. Consultation fees are service income. Medicines need batch, expiry, stock and regulated sale discipline according to local rules. Mixing both casually creates reporting and stock confusion.
This guide helps small clinics, polyclinics, dental clinics with medicines, physiotherapy centres with products, clinic pharmacies and medical shops attached to a reception counter.
Reception bills consultation or service, pharmacy receives a clear reference or printed slip, pharmacist bills medicines with batch and expiry, payment is collected according to clinic policy and owner reviews service and stock reports separately.
Decide whether consultation and pharmacy payments are collected together or separately, whether patient medical records stay outside POS, who can adjust medicine price and how returned medicines are handled.
Review consultation revenue, pharmacy sales, batch stock, expiry near date, returns, cancelled bills, payment modes, doctor or department reference and purchase receiving.
The handoff should preserve stock control and keep medical records separate from billing unless a proper clinical system is used.
Consultation, procedure or service fee is billed as a service item.
Patient or visit reference is passed by slip, token or controlled queue.
Medicines are selected with batch, expiry and stock control.
Payment is collected at reception, pharmacy or combined counter based on policy.
Owner reviews service income and pharmacy stock movement separately.
Receives clear consultation and medicine receipts according to clinic policy.
Bills services quickly and sends a controlled reference to pharmacy.
Sees medicine stock, expiry, returns and purchase movement without mixing it with consultation income.
No. Keep POS focused on billing unless the clinic has a proper clinical record system and policy.
Yes, if the system still separates service income from medicine stock movement.
Expiry near date, batch stock, returns, purchase receiving, cancelled bills and payment-mode totals.
Posnic Community Edition is the free open-source local POS for billing, stock, tax setup and daily operations. Posnic Cloud is only needed when a business wants branch sync, managed backups, remote dashboards or connected ordering workflows.