Inventory

Configure Low Stock Thresholds, Bell Counts and Device Alerts

Posnic has three related low-stock surfaces with different threshold rules. Set the branch range, add item reorder points where needed and verify each alert surface separately.

Menu path
Manage -> Core Settings -> Inventory; Inventory -> Items -> Edit; Inventory -> Low Stock
Verified from
Posnic demo and current POS source reviewed on 2026-09-08
Technical source evidence

frontend/modules/settings_write.html Inventory tab, frontend/modules/items_write.html items_reorder_point, frontend/static/script/js/modules/js/lowstock.js, api/src/repositories/item.repository.js getLowStockItems, api/src/controllers/items.controller.js itemLowStockTable and quantityCount, api/src/realtime/low-stock-push.js

Set the branch fallback rangeThe live demo Inventory settings show Low Stock Notification Range, Stock Log and Track Inventory as separate controls.
Set an item reorder pointUse Reorder point when one item needs an alert threshold different from the branch fallback.
Verify the Low Stock pageAfter saving settings, verify the page itself; its result can legitimately differ from the bell count.

Set the Branch Fallback Range

  1. Open Manage -> Core Settings.
  2. Select the Inventory tab.
  3. Enter a non-negative number in Low Stock Notification Range. For example, 10 alerts when an eligible item's available quantity reaches 10 or lower.
  4. Review Stock Log and Track Inventory separately; neither switch changes the threshold number.
  5. Click Save, then open Inventory -> Low Stock and verify the result for the active branch.

Override the Range for One Item

On the Low Stock page, an item-specific Reorder point takes precedence. When it is empty, Posnic uses the active branch range. Instant items are excluded. The current endpoint does not require Track inventory to be enabled.

  1. Open Inventory -> Items and edit the item.
  2. Enter a non-negative Reorder point for that item.
  3. Save the item.
  4. Open Inventory -> Low Stock and compare the available quantity with the saved Reorder point.
  5. Clear the item Reorder point when the item should use the branch Low Stock Notification Range again.

Know Which Alert You Are Reading

SurfaceThreshold and scopeImportant behavior
Inventory -> Low StockActive branch; item Reorder point first, otherwise branch range.Excludes instant items and sorts the lowest quantity first.
Header notification bellActive branch range applied directly.Does not apply item-specific reorder points, so its count can differ from the page.
Device push notificationWidest configured range across the shop, checked shop-wide.Checked at most once per shop every six hours and sent only when the low-stock count grows.

Device Push Requirements

  • The user must have an active push subscription.
  • The user must have Item read permission.
  • At least one branch must have a usable Low Stock Notification Range.
  • The push contains the count and a link, not the affected item details.
  • A falling or unchanged count updates internal state silently and does not send another alert.
  • Because the push check is shop-wide and uses the widest branch range, it may not match the active branch page or bell.

Troubleshoot Counts and Missing Alerts

SymptomCheckResolution
Page shows an item but bell count is lowerThe item has a Reorder point above the branch range.This is expected; align the item point and branch range only if the business wants matching counts.
Bell shows an item that is not on the pageThe item Reorder point is lower than the branch range.Compare both thresholds and use the page as the item-specific reorder watchlist.
No device alert after restocking or count fallsPush is sent only when the count grows.No action is required; confirm the current page and bell instead.
No device alert after more items become lowSix-hour throttle, no subscription, missing Item read permission or no configured range.Check permissions and browser notification subscription, then allow the next scheduled check.
Unexpected service or non-stock item appearsThe item is non-instant and its quantity meets the threshold.Adjust its item type, quantity or reorder point; Track inventory alone does not exclude it.

Acceptance Check

  1. Choose one non-instant test item in the active branch.
  2. Record its available quantity and set a Reorder point equal to or above that quantity.
  3. Confirm the item appears in Inventory -> Low Stock.
  4. Set its Reorder point below the quantity and confirm it leaves the page after refresh.
  5. Clear the Reorder point and confirm the branch range controls the result.
  6. Record the page and bell counts separately; do not require them to match when item overrides exist.

Related Manual Pages

Inventory Low Stock Low Stock is a watchlist driven by current quantity and the branch notification range or item alert settings. It helps operators restock before sales are lost. Catalog Edit Existing Item Item edits affect future searches, scans, sales and reports immediately. Review the whole record, use a counted quantity, and test the result before serving customers. Inventory Inventory Logs Inventory Logs are the branch stock ledger. Each row opens a movement detail beside the list, where operators can inspect the reference and follow controlled links to the item, sale or purchase. Purchase Receive Stock Receiving is the point where purchased goods become trusted stock. The operator must match supplier, quantity, cost, invoice total, tax and proof before saving. Dashboard Notifications The bell combines a temporary realtime activity feed with low-stock status and optional browser push. It helps staff notice changes, but its badge and entries are not an audit log or task list. Settings Review Employee Access The employee detail pane is the owner's staff audit view: who this user is, where they can work, what they can do, and when they signed in.