Settings

Enable Split Payment and Train Tender Rules

Split payment is useful only when every tender amount can be traced back to a real drawer, card, QR, wallet or customer credit record.

Menu path
Settings -> Core Settings -> Payments -> Split Payment
Verified from
Posnic demo and current POS source reviewed on 2026-09-08
Technical source evidence

frontend/modules/settings_write.html enable_multi_payment, frontend/static/script/js/modules/js/settings.js updateCommonSetting enable_multi_payment, frontend/static/script/js/modules/js/settings.js paymentTable selects showMultiPaymentMode or showPaymentMode, frontend/modules/sales_write.html Pay amount Due Wallet and payment_id controls

Accept Split PaymentsThe split payment switch controls whether staff can use several methods on one bill.
Tender panelThe PAYMENT panel is where staff choose methods, amount and paid state.
Method list firstCreate the payment methods before training staff to split them.

When to Enable It

Turn on split payment when customers commonly pay one bill with more than one method, such as cash plus UPI, card plus wallet, or wallet plus remaining cash. Leave it off when the shop wants the fastest possible tender and one clear method per bill.

  • Enable it only after payment methods are clean and trained.
  • Keep a written rule for which combinations are allowed.
  • Review Payment Reports after the first live day with split tender.
  • Disable it again if close-time differences increase.

Enable Split Payment

  1. Open Settings -> Core Settings.
  2. Select Payments.
  3. Select Split Payment.
  4. Turn on Accept Split Payments.
  5. Click Save in the Split Payment panel.
  6. Open Payment Modes and confirm the available tender labels are correct.
  7. Open New Sale -> PAY and run a training check before live use.

Tender Rules for Staff

SituationOperator actionClose-time proof
Full cashUse Cash for the full Pay amount.Drawer count and register close.
Cash plus UPIEnter each amount under the correct method.Drawer count plus UPI provider statement.
Card plus walletConfirm customer account before wallet use.Card slip plus wallet/customer transaction history.
Partial paymentConfirm customer and Due amount before saving.Outstanding Customers and pending payment report.
Unpaid saleUse only when customer credit is approved.Customer credit report and owner approval.

Training Drill

  1. Create a test sale for a known training customer.
  2. Open PAY and confirm the sale total.
  3. Split the total across two methods.
  4. Check that the sum of method amounts equals the bill total.
  5. Save only in demo or training data.
  6. Open Sales History and Payment Reports.
  7. Confirm each payment method total matches the training expectation.

When to Leave It Off

  • Cashiers are not trained to enter exact amounts per method.
  • The shop does not reconcile card, QR, wallet and cash separately.
  • There is no policy for partial or unpaid account sales.
  • The owner wants one tender choice per receipt for speed.
  • The drawer close is already unstable and needs cleanup first.

Related Manual Pages

Settings Payment Method Setup Payment methods are the cashier-facing labels used at tender and in reports. Keep them short, distinct and tied to a real reconciliation source. Sales Tender and Split Payment Tender is where the cart becomes money evidence. The cashier must match pay amount, payment labels, due amount and receipt preview before saving. Customers Customers and Credit Customer records help with phone lookup, repeat sales, credit and outstanding balances, but walk-in sales remain normal. Settings Credit Rules Customer Credit lets trusted customers buy now and pay later, with default limits, terms and reminder controls. Reports Payment Reports Payment Reports explain how money was collected. They separate payment method totals from individual sale and return payment transactions.