Settings
Enable and Use the Posnic On-Screen Keyboard
The branch Keyboard View setting adds a draggable text keyboard and numeric keypad to supported till fields after settings are saved.
- Menu path
- Manage -> Settings -> Keyboard View
- Verified from
- Posnic demo and current POS source reviewed on 2026-09-08
Technical source evidence
frontend/modules/settings_write.html keyboard_view control, frontend/static/script/js/modules/js/settings.js load, save and change handling, frontend/static/script/js/view.js onScreenKeyboard and numeric keypad initialization, api/src/services/settings-groups.js keyboard_view branch setting
Enable Keyboard View
- Open Manage, then Settings with a user permitted to change branch settings.
- Find Keyboard View and turn it on.
- Save the settings and wait for the success result.
- Select a supported text field marked for the on-screen keyboard or a supported numeric field.
- Confirm the keyboard or numeric keypad appears and that entered characters reach the intended field.
What the Setting Changes
| Input type | Posnic helper | Operator behavior |
|---|---|---|
| Supported text/search field | Draggable on-screen keyboard | Move it when it covers the active field; Return is rewired for search and Tab moves focus. |
| Supported numeric field | Compact keypad with 0-9, decimal, Clear and Close | Check the active amount/quantity field before entering numbers. |
| Unsupported field | No Posnic keyboard | Use the operating-system touch keyboard or physical keyboard. |
| Keyboard View off | Posnic keyboard container hidden | Existing hardware keyboard input continues normally. |
Use It Safely on a Touch Till
- Set up and test Keyboard View on each branch/till workflow before a busy shift.
- Keep the active field visible above the keyboard so staff can verify every character and decimal.
- Close the numeric keypad after entering an amount to avoid applying the next tap to the wrong field.
- Do not use an on-screen keyboard as a substitute for barcode-scanner configuration; scanners should still send the SKU or barcode into the item field.
- Physical and function-key shortcuts remain separate from Keyboard View.
Troubleshoot Keyboard View
| Symptom | Check | Fix |
|---|---|---|
| No keyboard appears | Setting was saved, field supports OSK and page finished loading. | Reload the screen once after confirming Keyboard View is on. |
| Keyboard covers the field | Whether the text keyboard can be dragged. | Move it away from the active control before entering data. |
| Number went into wrong field | Current focus and visible field label. | Clear the incorrect value, select the intended field and re-enter it. |
| Keyboard remains after disabling | Whether the setting change was saved. | Reload after saving; the disabled state hides the OSK container. |
| Touch keyboard is unsuitable | Screen size and operating-system keyboard availability. | Disable Keyboard View and use the device keyboard that fits the till layout. |