Create and Sell a Service Item Without Stock

Choose the Right Record

Create a Fixed-Price Service

1. Open Inventory -> Items and choose New -> Standard item.
2. Select Service (no stock) at the top of the Item tab.
3. Leave the service unit as Fixed price.
4. Enter a clear Item Name and a positive Selling price.
5. Assign the correct category, tax and discount policy.
6. Add a unique SKU, barcode or Quick code only when staff will use it to find the service.
7. Complete useful customer-facing description details, then Save.
8. Reopen the record and confirm Service, Fixed price, selling price and tax were retained.

Create an Hourly or Daily Service

1. Select Service (no stock).
2. Choose Per hour or Per day from Item service unit.
3. Enter Selling as the approved rate for one hour or one day.
4. Name the service so the rate basis is obvious, for example Technician labour - per hour.
5. Save and reopen the record.
6. Run a controlled sale with a quantity representing the approved hours or days.
7. Calculate quantity x rate independently and compare the line total.

What Service Mode Changes

• Opening stock and reorder point are hidden.
• Extra barcodes, purchase unit and units per pack are hidden.
• The variant-family option is removed; switching an existing variant form to service returns it to a single item and warns the operator.
• The server treats service items as non-stock and the sale search labels them Service instead of showing stock availability.
• The normal unit, category, supplier, SKU, barcode, tax, discount and presentation fields can still be configured where relevant.

Sell and Verify

1. Open New Sale and search, scan or enter the service Quick code.
2. Confirm the result is the service record, not a similarly named stock item.
3. Add it and set the intended quantity for fixed units, hours or days.
4. Verify unit price, discount, tax and line total.
5. Complete a controlled payment and inspect the receipt and Sales History.
6. Confirm no product stock quantity changed as a result of the sale.

Important Boundaries

• Per hour and Per day are stored service-unit choices. The audited code does not prove a timer, booking duration or automatic hour/day multiplication; the cashier must verify quantity and total.
• Do not use a service item for unknown product stock. Count the product or start it at zero stock instead.
• Do not combine service mode with a stock variant family.
• Use Cashier types the price only when every transaction genuinely needs a newly entered price and that behavior has passed a controlled checkout test.

Troubleshooting

Service Acceptance Record

• Service name, category, unit choice, rate, tax and discount.
• SKU, barcode or Quick code where used.
• Test quantity, expected calculation, receipt and Sales History result.
• Confirmation that no stock movement occurred.
• Named reviewer and staff instruction date.