Reports

Review KOT and Kiosk Sales Reports

KOT and Kiosk reports are channel reports. They help restaurant and self-order operators separate table activity, kitchen tickets, cancellations, discounts and kiosk totals from normal counter sales.

Menu path
Reports -> Sales -> KOT, Kiosk
Verified from
Posnic demo and current POS source reviewed on 2026-09-08
Technical source evidence

frontend/modules/kotReport.html, frontend/modules/kioskReport.html, frontend/static/script/js/modules/js/report_kot.js, frontend/static/script/js/modules/js/report_kiosk.js, frontend/static/script/js/modules/js/kot.js, frontend/static/script/js/core/PosnicPro.js REPORT_GROUPS KOT and Kiosk entries

KOT ReportsKOT Reports split restaurant activity into sales summary, itemwise, discount, cancellation, open item and tablewise tabs.
Kiosk ReportsKiosk Reports separate detailed kiosk orders from summary totals for the selected period.
Kiosk detailed reportDetailed Kiosk Reports list channel orders for investigation.
Kiosk summary reportSummary reports roll kiosk channel totals into sales, tax, refund, profit and payment buckets.
KOT source workflowKOT reports come from table orders and kitchen ticket activity.

KOT Report Tabs

TabShowsUse it for
Sales SummaryRestaurant/KOT sale totals.Owner review for table-order sales.
Itemwise SaleSale-line occurrence counts grouped by item across matching sales; the current query is not KOT-only.Product frequency review; use a quantity-aware report for units sold.
Discount ReportDiscounts given on KOT bills.Manager approval review.
Cancellation ReportCancelled KOT activity.Waste, mistake and void tracking.
Open ItemSale lines whose saved item_status is instant.Reviewing instant-item activity; it is not an unpaid-order list.
Tablewise ReportActivity grouped by table.Restaurant floor review.

Run KOT Reports

  1. Enable Restaurant/KOT first.
  2. Open Reports -> Sales -> KOT.
  3. Choose the date range and branch.
  4. Start with Sales Summary.
  5. Review itemwise, discount, cancellation and open item tabs.
  6. Use tablewise report when the owner asks which table created activity.
  7. Export CSV or PDF when the report is needed outside Posnic.
  8. Compare KOT totals with Day-End Summary for the same period.

Kiosk Reports

Kiosk Reports are available when Sales Channels are enabled. They separate customer-facing kiosk or self-order activity from normal cashier sales.

  • Filter by date range, branch and kiosk method.
  • Use Detailed view to inspect order id, customer phone, item count, sale type, order type and total.
  • Expand a row to inspect item name, SKU, price, quantity, discount, tax and total.
  • Use Summary Details to review net sales, tax, discounts, gross profit, refunds, COGS and tender buckets.
  • Compare kiosk payment totals with Payment Reports and external payment provider evidence.

Before Trusting Channel Reports

  • Restaurant tables and modifier groups are configured.
  • Staff are trained on settlement, cancellation and discount rules.
  • Kiosk store id, images and payment settings are ready.
  • Table orders and kiosk orders appear in Sales History.
  • Day-End and Payment Reports include the same channel activity.

Related Manual Pages

Sales KOT and Tables Restaurant mode adds a KOT workspace for table orders, kitchen slips, PAX, dine-in/takeaway context and bill handoff. Settings Restaurant Tables Restaurant settings prepare the table list and item modifiers that cashiers use for dine-in orders and KOT. Settings Kiosk and Sales Channels Kiosk and sales channels let customers place or review orders away from the cashier screen. Operators configure account, images, payment and print settings, then review channel orders in Kiosk Reports. Reports Day-End Summary Day-End Summary is the owner and cashier close report for the selected date range and branch. It ties sold items, tender totals, discounts, tax and shop identity into one review. Reports Payment Reports Payment Reports explain how money was collected. They separate payment method totals from individual sale and return payment transactions.