Restaurant

Modify, Print, Discount, Cancel or Settle an Active KOT

Select the table or TA tile to work the live order. Review the order before each action because kitchen changes and final billing have different consequences.

Menu path
Home -> KOT -> select table or TA
Verified from
Posnic demo and current POS source reviewed on 2026-09-08
Technical source evidence

frontend/modules/kot.html active order actions, frontend/static/script/js/modules/js/kot.js edit add-item delete cancel print and settlement handlers, frontend/static/script/js/modules/js/sales.js KOT edit route, Live demo workflow verified 2026-09-04

Active KOT controlsSelecting a table or TA tile reveals the current items, total and operational actions.

Read the Active Order

  • Confirm the selected table or TA tile.
  • Check the active KOT count when a table has more than one order.
  • Verify date/time, PAX, items, quantities and total.
  • Stop if the guest, table or order contents do not match the request.

Action Reference

ActionWhat it doesUse with care
ModifyOpens the KOT for item and quantity changes.Review additions and removals before saving so kitchen output matches.
Plus / Add itemAdds products to the selected active table order.Confirm the correct active KOT when a table has multiple orders.
DiscountApplies a discount to the KOT total.Follow manager approval and discount policy.
Sale PrintPrints the current order/bill output.Verify printer and order identity before reprinting.
CancelCancels the operational KOT.Use only for a real void; record the reason under shop policy.
SettleMoves the KOT into final sale/payment handling.Confirm every item and payment before completion.

Modify Items

  1. Select the correct table or TA tile.
  2. Click Modify, or use the plus control to add items.
  3. Add the new item or adjust the required quantity.
  4. Remove a line only when the kitchen and manager know about the cancellation.
  5. Save the amended KOT.
  6. Confirm the active order shows the new item list and total.
  7. Verify the kitchen received the amendment on the configured output.

Removal and Cancellation Rules

The current KOT code treats a complete removal differently from an ordinary line edit. Operators should not try to empty an order casually.

  • The final remaining item cannot be removed as an ordinary edit line.
  • Cancelling the persisted order is the explicit path when the entire KOT must be voided.
  • A removed or cancelled prepared item may create waste; follow the restaurant's approval and reason policy.
  • Review Cancellation Report after the shift.

Settle the Order

  1. Select the correct active order.
  2. Review table, PAX, item quantities, discounts and total.
  3. Click Settle.
  4. Complete the normal customer, tender and payment workflow.
  5. Print or send the final customer receipt.
  6. Confirm the KOT is no longer active and the paid sale appears in Sales History.

Related Manual Pages

Restaurant Start a KOT A KOT records preparation work before settlement. Choose dine-in or takeaway, identify the table and PAX, add the real menu items, review the cart and save the order. Restaurant KOT History KOT History is the restaurant order lookup surface. Filter first, identify the exact order ID, and only then run an action. Sales Tender and Split Payment Tender is where the cart becomes money evidence. The cashier must match pay amount, payment labels, due amount and receipt preview before saving. Sales Receipt Print and Send Receipt handling starts before Save with the tender preview, continues after Save with print/send buttons, and remains recoverable from Sales History.